Can I set up Autopay?
  • Yes, you can set up autopay many ways
    1. Auto -draft is available through our online service provider Xpressbillpay.com.
      • Xpress Billpay provides you the ability to set up auto pay online via credit or debit card, and e-check.  They also let you choose the date for you auto pay.  Please note your due date.  If you choose a date after the due date, you will acquire a late fee.
    2. You can bring a voided check to the office at City Hall, 400 N Broadway
      • If you chose to do the auto-draft from a cancelled check, keep in mind that this will always come out on the scheduled due date, but the amount to be drafted will get sent to the bank up to 2 days before for processing. Any changes made to your bank account will need to be provided to the City prior to the City sending the auto-draft information to the bank.
    3. You can send an email to serviceorder@siloamsprings.com with a picture of your check and the address you wish to be put on autopay.

Show All Answers

1. Who will be able to access information on my bill?
2. How can I make payments?
3. Can I pay my bill online?
4. What do I do if I can't pay my utility bill?
5. How do I set up an account on Xpress Billpay?
6. When will my utilities get disconnected for non-pay?
7. Why is my 2nd bill so much higher than my 1st?
8. Can I set up Autopay?
9. How far ahead do I need to connect, disconnect, or transfer service?
10. When is my bill due?
11. When is my bill considered late?
12. How much does it cost to be reconnected once I have been disconnected for non-pay?
13. Can I pay online when I have been disconnected for non- pay?
14. Do I get my utility deposit back?
15. Do I keep my same account number on Xpress Billpay when I move?
16. Do I need to change my auto pay when I move?