Show All Answers

1. How can I get my street repaired?

For minor and emergency repairs such as patching potholes, flooding, cleaning drainage ditches, gutters, inlets and culverts, call the Street Department at 479-524-6554. Call 479-524-5136 to request more extensive repairs such as overlay, reconstruction or correction of major drainage problems. Staff will investigate each request and recommend the project for inclusion in the appropriate maintenance or capital improvement program.

2. A utility company (Water Department, Arkansas Western Gas, Siloam Springs Electric, Cox Communications Cable TV, CenturyTel Telephone) has dug a hole in my street. Who is supposed to make repairs?

Each utility company is responsible for leaving the cut in a safe condition until the company, or their contractor, can make permanent repairs. The city requires the contractor to post a maintenance bond to ensure the street cut is repaired.

3. My street is being rebuilt as part of a Capital Improvement Program. Who do I contact to ask questions about scheduling and construction problems?

The Community Development Department is responsible for scheduling, monitoring and inspecting the construction of Capital Improvement Projects. Call City Hall at 479-524-5136 for updates on scheduling for questions regarding projects under construction.

4. Who do I call about getting repairs done or for other problems on a freeway or county road?

All state highways (16, 59, 412, and 43) are maintained by the Arkansas Highway and Transportation Department. For questions or problems regarding county roads, contact the County Road Department. This department works in close cooperation with other city departments, utility companies, and other agencies. If you need assistance or have a question, you can obtain the fastest service by contacting the appropriate office listed in the assistance and problem-reporting resource.