Phishing is a malicious attack that aims to steal your money or identity by tricking you into disclosing personal information like credit card numbers, bank details, or passwords on fraudulent websites that masquerade as legitimate ones. Cybercriminals often pose as reputable companies, acquaintances, or friends in deceptive messages, including links to phishing sites.
Recently, there have been email phishing attempts impersonating the "Siloam Springs Library," falsely claiming that patrons must renew their library accounts by clicking a link to make a payment. The email subject is "Back to School Library Card Renewal."
Please note that our library patrons cannot renew their accounts online. To renew your library account, you must either call or visit the library in person; clicking on any renewal links is strongly discouraged.
Exercise caution and remain vigilant regarding suspicious emails, text messages, or direct messages. Here are signs to watch out for in a phishing attempt:
1) Urgent demands for action.
2) Messages from unknown or infrequent senders.
3) Spelling and grammar mistakes.
4) Generic greetings.
5) Email domains that don't match the organization's.
6) Suspicious links or unexpected attachments.
If you suspect you've received a phishing email:
1) Never click on any links or open attachments in suspicious emails. Instead, manually open a new browser tab and visit the organization's website using your saved favorites or a web search. Alternatively, contact the organization using a phone number from your membership card, a bill/statement, or their official website.
2) If a suspicious message appears to come from someone you know, reach out to them through other means like a text message or phone call to verify its authenticity.
3) Report the suspicious message.
4) Delete it immediately! Your cybersecurity is important.