Every year during the second week of April, the telecommunications personnel in the public safety community, are honored. This week-long event, initially set up in 1981 by Patricia Anderson of the Contra Costa County Sheriff’s Office in California, is a time to celebrate and thank those who dedicate their lives to serving the public. It is a week that should be set aside so everyone can be made aware of their hard work and dedication. 911 centers, including emergency communications centers (ECC), public safety answering points (PSAP), public safety communications centers (PSCC), emergency operations centers (EOC), and other public safety command centers, are a critical component of emergency communications and provide critical, life-saving emergency services to the public.
Please join us in celebrating and thanking our telecommunicators. They are the thin gold line that holds us all together. Thank you not just today but every day for being the calm in the chaos.