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The original item was published from 4/4/2022 3:39:55 PM to 10/31/2022 12:00:01 AM.

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Posted on: April 4, 2022

[ARCHIVED] City of Siloam Springs Electric Department Receives Award for Reliability

staff from Siloam Springs electric department standing in front of a bucket truck

The City of Siloam Springs Electric Department has received national recognition for achieving exceptional electric reliability in 2021. The recognition comes from the American Public Power Association (APPA), a trade group that represents more than 2,000 not-for-profit, community-owned electric utilities.

“We are proud to receive this recognition. It is a testament to the hard work of all our staff to ensure that we keep the Siloam Springs community powered,” said Phil Stokes, Siloam Springs Electric Department Director. 

APPA helps electric utilities track power outage and restoration data through its subscription-based eReliability Tracker service. Once per year, APPA’s Reliability Team compares this data to national statistics tracked by the U.S. Energy Information Administration for all types of electric utilities.

“Once again, public power utilities have demonstrated their commitment to providing highly reliable power to their customers.” said Alex Hofmann, APPA’s Vice President of Technical and Operations Services. “We commend these utilities for their hard work when it comes to keeping the lights on in their communities.”

Nationwide, the average public power customer has their lights out for less than half the amount of time that customers of other types of utilities do.

For more information on the City of Siloam Springs Electric Department and its commitment to reliability, visit 

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