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The original item was published from 2/2/2022 4:10:55 PM to 5/1/2022 12:00:01 AM.

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Posted on: February 2, 2022

[ARCHIVED] Telephone Surveys About Broadband Internet Access Begin Tuesday, February 8, 2022

back of woman's head while on cell phone

The City of Siloam Springs will be partnering with Communications Consulting Group (CCG) in telephone and online surveys about providing affordable broadband high-speed internet access for Siloam Springs residents and businesses. Telephone surveys will begin Tuesday, February 8, 2022. Residents and business owners will also be encouraged to complete online surveys. These surveys include a speed test where customers can test the speed of their current internet and an internet status/usage survey. Survey links will be located on the city’s website at www.SiloamSprings.com 

The City is wanting to obtain information regarding the need, feasibility, and justification for providing affordable broadband high-speed internet access. Siloam Springs Board of Directors has identified broadband as a key priority and wishes to do its due diligence by examining various ways to improve broadband connectivity in the community. 

A modern digital infrastructure is a critical component of a competitive city well positioned to meet the current and future needs of its residents, businesses, and anchor institutions. The service territory of this potential network will include every home and business within the city limits, with the ability to expand the network to Siloam Springs electric customers outside of the city limits but within the electrical territory boundary. The network will be capable of providing internet service and VoIP telephone service.

CCG Consulting is a broadband consulting firm with headquarters in Asheville, North Carolina. The company is celebrating its 25th year in business. CCG consulting has over 1,100 broadband clients that includes over 600 municipalities. They have helped hundreds of communities understand their options for getting better broadband. CCG offers a wide range of consulting services including business planning, engineering, regulatory compliance, project management, funding assistance, and new product development. CCG has an in-house team that has been doing surveys for over twenty years. Doug Dawson, the president of CCG writes the industry’s only daily broadband blog found at https://potsandpansbyccg.com/

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