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The original item was published from 12/1/2020 12:36:16 PM to 12/8/2020 4:52:10 PM.

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Latest City of Siloam Springs News

Posted on: December 1, 2020

[ARCHIVED] Utility Billing Office Closed Through December 14, Payments Paid Online or By Appointment

Utility Billing Office Closed Reopening Monday December 14 graphic and words

The City of Siloam Springs' utility billing office in City Hall is temporarily closed beginning Wednesday, December 2 and reopening Monday, December 14. Utility bills (paying electric, water, sewer, and trash bills) can be done so on online at Online Payments.

You can pay via credit card, via bank withdrawal or via electronic check. Cash payments will be accepted by appointment only by calling 479-524-5136 ext. 1 

The City will not charge late fees on utility bills and not shut off utilities. Beginning December 2 through December 13 the 3% fee charged by the City to residents paying bills with credit cards is suspended.  

Questions regarding payments can be answered via phone at 479-524-5136 ext. 1 or by emailing serviceorder@siloamsprings.com  Please include the account number and/or the service address and a means of contact.

Service changes, such as new services or changing address of services, can be made over the phone by calling 479-524-5136, ext 1. 


La oficina de facturación de servicios públicos de la Ciudad de Siloam Springs en el ayuntamiento está cerrada temporalmente a partir del Miércoles, 2 de Diciembre y reabrirá el Lunes, 14 de Diciembre. Las facturas de servicios públicos (pago de facturas de electricidad, agua, alcantarillado y basura) se pueden hacer en línea AQUI.


Puede pagar con tarjeta de crédito, mediante retiro bancario o mediante cheque electrónico. Se aceptarán pagos en efectivo con cita previa llamando al 479-524-5136 ext. 1

La Ciudad no cobrará cargos por pagos atrasados en las facturas de servicios públicos y no cortará los servicios públicos. Desde el 2 de Diciembre hasta el 13 de Diciembre, se suspende la tarifa del 3% cobrada por la Ciudad a los residentes que pagan facturas con tarjetas de crédito.


Las preguntas relacionadas con los pagos se pueden responder por teléfono al 479-524-5136 ext. 1 o enviando un correo electrónico a serviceorder@siloamsprings.com Incluya el número de cuenta y/o la dirección del servicio y un medio de contacto.


Los cambios de servicio, como nuevos servicios o cambio de dirección de servicios, se pueden realizar por teléfono llamando al 479-524-5136, ext. 1.

Tenga en cuenta que puede haber una demora en la respuesta debido al aumento de llamadas. El personal de la ciudad le devolverá su correo electrónico o llamada telefónica

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