Water Services

The Water Services Division is comprised of fourteen employees who are responsible for all water and sewer infrastructure on the City’s system. The Division responds to water main breaks, sewer back-ups, sewer and water-related customer concerns, locating water and sewer lines prior to construction activities, and reading water meters. The Division also maintains the fountains in the downtown area of Sager Creek.

Wastewater Collection System

The Division maintains approximately 122 miles of sewer lines and 1500 sewer manholes. Sewer lines collect a variety of debris, so Division staff must keep the lines clear by the use of a water-jetting machine. 

  Approximately 390 manholes were inspected during 2017. Wastewater Services crew is checking for damaged manholes and lids, infiltration of rain water, rocks, and debris, as well as damaged lines.  They also check the flow through the line.   

  Please see the link below to learn about the importance of homeowners maintaining the integrity of their sewer clean-outs by ensuring the caps are in place. 

   Sewer Cleanout Information


Water Infrastructure

There are approximately 202 miles of water lines in sizes ranging from six-inch to 18-inch. Water Services crews have been replacing aging water infrastructure in various parts of the city. Approximately 9700 feet of water lines and 9800 feet of sewer lines have been replaced in recent years.   

Bulk Water Station

The City of Siloam Springs has an automated bulk water system that allows customers to obtain water in measurements as little as one gallon.  The terminal includes appropriate backflow protection and is available 24 hours a day, seven days a week. 

Each customer must obtain a unique TRUCK and PIN from the Public Works Department at 1000 East Ashley Street.  For more information, call 479-238-0921. 

To review the contract and rates, please click the link below.  

Bulk Water Agreement