Pay Utility Bills

Online Bill Pay

Welcome to the City of Siloam Springs online Customer Service Center for your utility account. The city is pleased to announce that you can now pay, as well as view your utility bill, including historical charges and usage, online on a 24/7 basis.

Pay over the internet using your credit or debit card. You will need to sign up first in order to pay online. There is a 2.75% convenience fee to pay with a credit or debit card. 

Benefits of Online Viewing

Internet access improves customer service by giving you, the customer, online access to your account information any time of the day or night, 7 days a week from the convenience of your home or office. Why call a customer service representative in order to answer your standard billing or inquiry issues? You can now access the following information whenever you want:

  • Payment history - View your account's payment history.
  • Customer account information - View your account information, including account status and balance, last bill sent, and last payment received.

Additional Payment Options

To make paying your bill as convenient as possible, the city also offers the following payment options:

Direct Debit

Pay your bill automatically each month by direct debit. Please call 479-524-5136 or come by the UB window in City Hall for more information and instructions on how to register.


Mail full payment of the amount due along with your payment stub to the address indicated below. Please make your check or money order payable to the City of Siloam Springs and write your account number on the face of the check / money order. Do not send cash.

City of Siloam Springs

Utility Bill Processing Center

P. O. Box 80

Siloam Springs, AR 72761

In Person

You may pay your bill in person weekdays from 8 a.m. to 5 p.m. at the Cashier's Office in City Hall located at:

400 N. Broadway

Siloam Springs, AR 72761

 Night Drop Box

The payment drop box for "after hours" payments is located on the north side of City Hall, across from the main entrance at:

400 N. Broadway

Siloam Springs, AR 72761

Payment Due

 Payment of your utility bill is due by 5 p.m. on the date indicated on your bill.

Contact Information

Call the Utility Billing Office at 524-5136 for more information.