Electric
"Building on a Heritage of Dependability"
The City of Siloam Springs is a public power community, operated and governed by the people for their benefit since 1903. The city now operates 187.2 miles of distribution power lines, 33% of which is underground. The city also has 10 miles of 69kv transmission lines. As of July 2021, The Electric Department served 8,604 total customers. The department also maintains four substations, one of which was built by department staff. The department installs and maintains street lights, rental lights, and traffic signals.The Electric Department performs electrical inspections, meter testing, and fiber optic installation. The department also supports community events such as the Dogwood Festival and the Light up Siloam Springs Christmas event.
The City of Siloam Springs' first electric car charging station is located in the parking lot just across the street from the Siloam Springs Public Library at 205 E. Jefferson.
Considering solar or wind as a renewable energy source?
Read this first!
Here are answers to questions you might have about installing Solar Panels or a Wind Turbine for your home in Siloam Springs.
BEFORE YOU BEGIN:
Before deciding to install solar panels or any other form of renewable energy production, please take the time to fully understand the City of Siloam Springs' Buy-All/ Sell-All policy. You are welcome to direct your questions to Phil Stokes, the City Electric Department Director, at 479-373-1942. See the full flyer HERE.
WHAT IS NET METERING?
Simply stated, Net Metering allows for any surplus power generated from solar panels or a wind turbine to be credited to the utility customers account at the same rate that the utility company sells the electricity to its retail customers.
WHAT POLICY DOES THE CITY OF SILOAM SPRINGS HAVE CONCERNING RENEWABLE ENERGY SUCH AS SOLAR PANELS?
The City does not operate under a Net Metering policy as described above. Instead, the City operates under a policy referred to as A Buy-All/Sell-All policy. This policy was implemented in June 2020 and ensures that each electrical customer has an opportunity to utilize renewable energy without imposing cost upon customers without solar power or other renewable energy production.
WHAT IS A BUY-ALL/SELL-ALL POLICY?
A Buy-All/Sell-All policy operates just as it sounds. The electric utility purchases all of the electricity generated from the customer's renewable energy source (solar panels) at the same rate as what the electric utility purchases electricity from its wholesale provider and all of the energy consumed by the customer is sold to the customer at the electric utility's retail rate. A second electric meter is added to the home to track the production of the renewable energy.
You may direct your questions to Phil Stokes, the City Electric Department Director, at 479-373-1942.
Department Strengths
- Competitive rates
- Consumer-driven
- Locally located
- Publicly owned
- Resource for revenue
- Responsive, reliable service
Generator Safety During Power Outage
Read the full article (PDF) on what steps you can take during a power outage to maintain a safe environment.
Energy-Saving Tips
Access a variety of energy-saving suggestions by checking out the Energy Saver resource provided by energy.gov.
Contact Us
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Phil Stokes
Electric Department Director
Email
City of Siloam Springs
Electric Department
1600 W. Quarter Road
Siloam Springs, AR 72761
Map
Business Hour Electric Department: 479-524-3777
After Hours Emergency Electric: 479-524-4118 (dispatched through SSPD)
Billing Questions or New Service: 479-524-5136 ext. 1
Report Power Outage During Business Hours: 479-524-3777
Report Power Outage After Hours: 479-524-4118
Mailing Address:
P.O. Box 80
Siloam Springs, AR 72761
Hours
Please call or email for an appointment
Staff Directory